5

Thank you for the service, they give me a job well done, fair price and above all, communication of the answers to my questions or doubts, I recommend it.

5

Had my power steering pump replaced about a month ago and the part failed again. They fixed it under warranty quickly and at no cost to me!

5

So Lauren and Sebastian and their crew have saved my truck at least 5 times now I’ve had everything from control arms to oil changes at their shop and have never had to come back with an issue my truck is an older dodge ram 1500 2001 and fr without their help I wouldn’t have a vehicle thank you again you guys on amazing efficient and quality service

5

I am thrilled with the great service and prompt solving of my car issues. Definitely my car is in good hands! Thank you Sebastian and team for your kind attention. God bless you.

5

All

1

I'll never bring another vehicle here! They kept changing parts on my entire engine and charged me outrageous prices. Also wanted to do unnecessary work, like change out rotors and brake pads and calipers and Lost a hub on my JKU. My JKU once again went out on me. Had it towed to the shop in Hagerstown, Md where I get most of my work done. They checked it out for free and come to find out, the engine had finally come to its end. Unbelievable, unnecessary work done and unnecessary money spent! And I have the receipt to prove the work that was done since they want to pretend that it wasn't them who worked on it...

I'm sorry you feel that way about us. We only every recommended components that were damaged, like your calipers that had locked up. The calipers and brakes replaced in September have been the only thing we truly recommend. As far as the engine parts we replaced I think you might have us mistaken we never replaced any parts on the engine only bled the cooling system, if I recall you said another shop had replaced some parts before bringing it to us. We had hoped to see you back for the appointments you scheduled but never showed up to correct any issues. I'm sorry for anything we may have done that wasn't to your standard, we wish you the best.

- Nelcars Auto Svc
5

Needed a headlight fixed, was able to make an appointment in the morning for that afternoon and it was repaired immediately upon arrival for a pride considerably less than any else I’d called. They even recommended a great place for lunch nearby. They’ll certainly be getting my future business!

5

5

Good service and efficient Pleased with the effort to familiarize themselves with my car

5

Went to the dealer- couldn't figure it out. Went to Ken's automotive about 10 times (best rated mechanic in Frederick)- not only couldn't figure it out but charged for unnecessary services Went to THIS PLACE- not only did they have previous experience with the exact same problem I had, but they worked multiple days (some without reimbursement) and put in extra miles (literally and figuratively) to make sure my car was running perfectly. Even gave me rides home when I didn't have one and independently contacted my warrant for reimbursement (with success). These people are saints. I have put more money into my terrible regrettably purchased car than I want to share, but the amount of money I paid for these mechanics to fix my vehicle was money well spent. Real people, not just looking for money.

3603 Buckeystown Pike Buckeystown, MD 21717 (301) 874-1551
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