5

They are always curtious and thorough....I appreciate how they explain what needs to be done. Very happy with Nelcars!

Thank you for your kind words! We really appreciate it!

- Nelcars Auto Svc
5

Great people and great work done on our old work horses! Would definitely recommend them to anyone!! The best part of using them is the bar/ restaurant right behind them to make any waiting time fly by ;)

We love having the pub right next door too, their food is delicious! Glad to hear we've been of help!

- Nelcars Auto Svc
5

My radiator was leaking in my Mercedes Truck and I was told that it’s a possibility that I would be paying a pretty penny. I was a bit concerned but knew I had to get it done regardless. I got a call back saying it’s not as bad as I thought it was. Long story short it was a reasonable price. They also quoted concerns on other parts broke down the price and pictures as well to follow. I really want to thank you guys for demonstrating professionalism. To be honest this is the best service I have ever received in the mechanic world. Thanks again guys. You Rock and I look forward to keeping my truck in the Nelcars family because I can trust your world due to the love I have for my car.

Thank you so much for that heartfelt review! It really brightens our day when we know we did a great job! Thanks for your support!

- Nelcars Auto Svc
5

Always an awesome job

5

Thank you for the service, they give me a job well done, fair price and above all, communication of the answers to my questions or doubts, I recommend it.

5

Had my power steering pump replaced about a month ago and the part failed again. They fixed it under warranty quickly and at no cost to me!

5

So Lauren and Sebastian and their crew have saved my truck at least 5 times now I’ve had everything from control arms to oil changes at their shop and have never had to come back with an issue my truck is an older dodge ram 1500 2001 and fr without their help I wouldn’t have a vehicle thank you again you guys on amazing efficient and quality service

5

I am thrilled with the great service and prompt solving of my car issues. Definitely my car is in good hands! Thank you Sebastian and team for your kind attention. God bless you.

5

All

1

I'll never bring another vehicle here! They kept changing parts on my entire engine and charged me outrageous prices. Also wanted to do unnecessary work, like change out rotors and brake pads and calipers and Lost a hub on my JKU. My JKU once again went out on me. Had it towed to the shop in Hagerstown, Md where I get most of my work done. They checked it out for free and come to find out, the engine had finally come to its end. Unbelievable, unnecessary work done and unnecessary money spent! And I have the receipt to prove the work that was done since they want to pretend that it wasn't them who worked on it...

I'm sorry you feel that way about us. We only every recommended components that were damaged, like your calipers that had locked up. The calipers and brakes replaced in September have been the only thing we truly recommend. As far as the engine parts we replaced I think you might have us mistaken we never replaced any parts on the engine only bled the cooling system, if I recall you said another shop had replaced some parts before bringing it to us. We had hoped to see you back for the appointments you scheduled but never showed up to correct any issues. I'm sorry for anything we may have done that wasn't to your standard, we wish you the best.

- Nelcars Auto Svc
3603 Buckeystown Pike Buckeystown, MD 21717 (301) 874-1551
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